Outpatient service info

Appointment Scheduling

An appointment with a consultant may be scheduled by contacting the Appointment Call Centre at (230)605-1000.

Same day appointments may also be scheduled at the Registration Desk on a walk-in basis, subject to the availability of the consultant on that day.

When a patient is not sure which specialty consultant he or she should see, they may meet with the triage nurse when they come to the hospital. The triage nurse will guide the patient to the right specialty after discussing the matter with the patient in private. Separate rooms are available in the main lobby to interact with the triage nurse in private.

Outpatient Consultation

Outpatient Consultation Services are located on the ground floor of the hospital behind the Registration Desk. The personnel at the Registration Desk will escort the patient and family members to the respective Outpatient Department as per the appointment schedule.

The Outpatient Department hours are as follows:

• From 8h00 to 20h00 Monday to Friday
• From 8h00 to 16h00 on Saturdays

We also have also extended hours for some clinics which are as follows:

• Up to 22h00 on Tuesdays and Thursdays
• From 9h00 to 13h00 on Sundays

The Outpatient Consultation Services of the hospital are divided into three bays. Some of the departments situated in each bay are as follows:

• Bay 1 – Health and Wellness, Cardiology, Ophthalmology, Cardio-thoracic Surgery Gynecology, ENT ,Optical Shop, Dental, Speech Therapy
• Bay 2 – General and Laparoscopic Surgery, Urology, Uro Dynamic Lab, Nephrology, Gastroenterology, Orthopaedics, , Neurology, Neuro Surgery, Pulmonologist and
• Bay 3 –Endocrinology, Internal Medicine, Psychiatry, Psychology consultation, Dermatology and Pediatrics and Neonatology.

Treatment rooms are provided in the Outpatient Department, where the vitals are taken for all patients prior to every visit.

We maintain patient confidentially at all times and practice patient education too.

Speciality Clinics

The Outpatient Department also runs specialty clinics such as the Breast Clinic, the Cervical Cancer Prevention Clinic, the Sugar Clinic, the Stone Clinic and the Prostate Clinic. For more information, please visit the Reception desk in the maing lobby or call on 6051000

Diagnostic Service

Apollo Bramwell Hospital has some of the most advanced, state-of-the-art diagnostic facilities. We take quality control seriously and take great care to ensure strict quality control and accuracy in all investigations. Our radiology and laboratory services are available 24 hours a day.

Some of the diagnostic services available in the hospital are as follows:

Cardiology Diagnostic Services

• ECG
• Stress Test
• Holter Monitor
• Echo with Color Doppler

Endoscopy Services

• Gastroscopy
• Colonoscopy (under sedation)
• Duodenoscopy(under sedation)

Respiratory Diagnostic Procedures

• Pulmonary Function Test
• Bronchoscope (under sedation)

Neurology Diagnostic Services

• EEG

Other Diagnostic Procedures

• Audiometry
• Uro Dynamics
• Diagnostic Ophthalmology - A Scan, B Scan, HVF (Visual Field Analyzer), Pachymetry, Retinal Camera, Auto Kerato-Refractometer.
• Dental X-Ray & OPG

Radiology Services

• X-ray
• Fluoroscopy
• Dual Source Multi Slice CT Scan
• 1.5 Tesla MRI
• Ultrasound
• Mammography
• CT Angio
• 3D Ultrasound and Color- Doppler

Laboratory Services

The Department of Laboratory Medicine is equipped with the latest technology, trained professionals, and a team of well-qualified pathologists in the following fields:

• Biochemistry
• Hematology
• Microbiology
• Histopathology
• Cytology
• Immunohistochemistry Study
• Immunofluorescence Study
• Frozen Section
• Blood Storage with Cross Matching

Physiotherapy

The Department of Physiotherapy at Apollo Bramwell Hospital (ABH) offers comprehensive services in the areas of:

• Cardiac Rehabilitation
• Neuro Rehabilitation
• Physiotherapy in Orthopedics
• Physiotherapy in Obstetrics and Gynecology
• Pain Management
• Physiotherapy in Sports Injuries
• Physiotherapy for ICU Patients
• Physiotherapy in Pediatrics
• Physiotherapy in Rheumatology

Physiotherapy services are available for hospitalized patients (Inpatients) as well as for external patients (Outpatients). Outpatient physiotherapy services at Apollo Bramwell Hospital are conveniently located on the ground floor in a spacious and aesthetic environment. It includes 5 specialized treatment rooms with a large rehabilitation hall housing high-tech equipment for delivering professional and focused physiotherapy care.

Health & Wellness Centre

At Apollo Bramwell Hospital (ABH) Health and Wellness Centre, we focus on the concept of well-being and healthy life habits through Preventive Health Check Packages. We have designed various packages, taking into account the entire cross-section of people from various age groups and backgrounds. We offer the following packages:

• ABH Health Check
• ABH Executive Health Check
• ABH Cardiac Check
• ABH Advanced Cardiac Check
• ABH Well Women Check
• ABH Senior Citizens Health Check
• ABH Diabetic Check
• ABH Child Health Check

Emergency and Ambulance Services

The Apollo Bramwell Hospital Emergency Department is geared to meet all medical and surgical emergencies, including pediatrics, obstetrics, geriatrics and poly trauma 24 hours a day. It is backed by consultants from all specialties and super specialties around the clock for all critical conditions. Our Emergency Department houses an operation theatre for all emergency surgeries and procedures. We have a modern and well-equipped ambulance which operates 24/7 with experienced doctors and nurses. The ambulance has provisions for Advanced Cardiac Life Support (ACLS) and Basic Life Support (BLS). Whenever an ambulance is needed, just dial our 3-digit private medical ambulance 24H hotline number ‘132’

Emergency Rescue Motorcycles

The three new Harley-Davidson bikes are an important addition to the hospital’s emergency services with the growing number of emergency cases treated at Apollo Bramwell.

The bikes are manned by Apollo Bramwell’s emergency response teams which include an experienced rider and a nurse. The motorcycles carry the same equipment as an ambulance, with the exception of a stretcher.

Patient Transportation

Upon arrival at the hospital, if you or someone in your party requires a wheel chair or stretcher, please contact the Reception/Information Desk located in the main lobby or call 6051000 for assistance.

Diet Clinic

The diet clinic is located in the Outpatient Department. Dieticians will provide you with a customized diet charts after careful consideration of your therapeutic needs prescribed by your doctor.

Report Delivery

Reports can be collected at Report Delivery located in the 1st bay of the Outpatient Department. Reports can also be delivered by email. Radiology Images are delivered on DVD.

Refreshment Facilities

For the convenience of patients and guests, a cafeteria is located in the main lobby of the hospital.

Gift Shop

In the ARCASA gift shop in the main lobby, you will find interesting and beautiful items to give as gifts or take home for yourself.

Outpatient Pharmacy

The Outpatient Pharmacy in the main lobby is open 24 hours a day, 7 days a week.

Bank & ATM Service

Bramer Bank has an ATM in the main lobby on the ground floor of the hospital.

Outpatient Billing Counter

For the convenience of our patients, multiple billing points are spread throughout the ground floor. The location of these billing points are:

• First Bay
• Third Bay
• Pharmacy
• Main Lobby

Patients may choose to make any type of payment at any one of the above billing counters. Payments can be made in cash, or by cheque or credit card.

For your information

Friends and relatives accompanying patients are requested to remain in the waiting area in the main lobby unless there are special reasons for them to stay with the patient during examination and investigation.

Smoking and Consumption of Alcohol

Apollo Bramwell Hospital commits to a smoke-free environment. Smoking is not permitted inside Apollo Bramwell Hospital or within 50 feet of its buildings, entryways, balconies and/or courtyards. Similarly, the hospital policy strictly prohibits consumption of alcohol anywhere on the hospital premises.

Mobile Phone

Patients and visitors are requested to switch off or turn mobile phones to silent or vibration mode while in the hospital.

Photographs

Patients and visitors are kindly requested not to take photographs inside the hospital.

Security

Uniformed security guards are on duty 24 hours a day.

Corporate Alliances

If your company has a contractual agreement with Apollo Bramwell Hospital for medical services, please contact the Registration Desk and let them know you are a corporate client.

Please ensure that you bring your identification card with you as well as an authorization letter from your company.

Enquiries

For all enquires please contact the Reception/Information Desk located in the lobby near the main entrance.